Terms & Conditions

Scope of Services and Work Agreement:

Scope of Work: We, Contrax Solutions Ltd, agree to provide the services outlined in the written estimate, which shall be considered the scope of work for this Agreement. The estimate will detail the specific tasks, deliverables, and obligations that we will undertake on behalf of the Client. Our commitment is to perform only the work explicitly specified in the estimate, unless both parties mutually agree to any modifications in writing.

 

2.Payment:

a. Payment for services rendered by Contrax Solutions Ltd is due within 7 days from the issuance date of the invoice. This payment term conforms to common business practices and ensures timely compensation for the provided services. b. For projects with an estimated cost exceeding £1000, the Client acknowledges and agrees to pay a deposit of 40% of the total estimated cost before the commencement of the project. This deposit serves as a safeguard against project initiation costs and is in accordance with the industry's customary financial arrangements.

 

3.Extra Work and Additional Charges:

a. Any additional work requested by the Client that falls outside the initially agreed scope of the estimate shall be deemed as "Extra Work." This ensures transparency and accountability for tasks beyond the original project scope.

b. Contrax Solutions Ltd retains the right to impose additional charges for any Extra Work requested by the Client. Such charges will be communicated in writing to the Client prior to the commencement of the Extra Work, ensuring clear cost awareness and informed decision-making.

 

4.Variation Orders:

a. If modifications to the original estimate are deemed necessary due to changes in project requirements or circumstances, Contrax Solutions Ltd will issue a formal Variation Order. This document will outline the revised scope of work, associated costs, and any adjustments required to accommodate the changes. This process ensures that both parties are fully informed and in agreement before any modifications are implemented.

b. To proceed with the revised work, the Client's written approval of the Variation Order is essential. This ensures that changes are authorized and documented in compliance with British standards for contractual alterations.

 

5.Project Timelines and Completion:

a. Contrax Solutions Ltd is committed to diligently strive towards completing the agreed-upon work within the timeframe specified in the estimate. This adherence to project timelines ensures predictability and helps manage Client expectations in alignment with industry best practices.

b. Unforeseen events beyond our control, such as adverse weather conditions or other external factors, may impact the completion date. In such cases, we will promptly communicate any significant delays to the Client and provide revised completion estimates, as is customary to address unforeseen disruptions.

 

6.Changes in Law or Regulations:

a. Should alterations in applicable laws, regulations, or codes arise during the course of the project that affect the scope of work or increase costs, Contrax Solutions Ltd reserves the right to adjust the project timeline, scope, or price accordingly. This ensures compliance with legal standards and facilitates seamless adaptation to regulatory changes.

 

7.Force Majeure:

a. In the event of circumstances beyond the reasonable control of either party, such as acts of God, natural disasters, labor disputes, or governmental restrictions, neither party shall be held accountable for resulting delays or failures in performance. This principle, commonly known as force majeure, safeguards both parties from unforeseen disruptions in accordance with established legal principles.

 

8.Payment and Termination:

a. Either party may exercise the right to terminate this Agreement by providing written notice if the other party breaches a substantial provision of this Agreement and fails to remedy the breach within a reasonable period. This adherence to termination protocols upholds legal principles of notice and an opportunity to remedy non-compliance.

 

9.Late Payment:

a. In the event of late payment, the Client acknowledges the obligation to pay interest on the outstanding balance at a rate of 8% per annum above the Bank of England's base rate (as published by the Bank of England) from time to time, calculated on a daily basis, starting from the date the payment becomes overdue. This practice adheres to British commercial practices and legal regulations governing interest on overdue payments, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 and subsequent amendments. The interest rate applied shall not exceed the maximum rate permitted by law.

b. Furthermore, Contrax Solutions Ltd retains the right to suspend work or withhold deliverables until all outstanding payments, including accrued interest, are received, in accordance with established contractual norms and legal remedies.

 

10.Termination and Payment: a. In the event of termination by either party, the Client agrees to fulfill the financial obligations associated with work performed, costs incurred, and any outstanding payments owed up to the termination date. This includes any applicable cancellation fees, reflecting adherence to established legal principles governing contractual terminations.

 

11.Liability and Disputes:

a. Contrax Solutions Ltd commits to exercising reasonable skill and care in the provision of services. Nevertheless, the Company shall not be held liable for direct, indirect, incidental, consequential, or punitive damages arising from or related to the services provided, as is consistent with legal principles governing liability disclaimers.

 

12.Governing Law:

a. This Agreement shall be governed by and construed in accordance with the laws and regulations of the United Kingdom. Any disputes arising from or related to this Agreement shall fall under the exclusive jurisdiction of the courts of the United Kingdom. This adherence to British legal frameworks ensures clarity and resolution in the event of any legal disputes.

 

13.Entire Agreement:

a. This Agreement serves as the comprehensive understanding between the Client and Contrax Solutions Ltd and supersedes any prior agreements or understandings, whether written or oral, pertaining to the subject matter herein. This adherence to formalized agreements aligns with legal standards for ensuring clarity and enforceability of contractual terms.